Last Updated: January 2026
These Terms and Conditions (“Terms”) govern your access to and use of the LodgeNex website, platform, products, and services (collectively, the “Services”). LodgeNex LLC (“LodgeNex,” “we,” “us,” or “our”) is a Wyoming limited liability company.
By accessing or using our Services, you (“Agent,” “Broker,” or “you”) agree to be legally bound by these Terms. If you do not agree, you must not use our Services.
LodgeNex provides real estate lead generation, referral, marketing support, and related services to licensed real estate agents and brokers in the United States and Canada (“Agents”).
LodgeNex is not a real estate brokerage, does not represent buyers or sellers, and does not participate in real estate transactions. LodgeNex does not guarantee closings, commissions, or transaction outcomes.
You represent and warrant that:
You are a duly licensed real estate agent or broker in good standing
You are legally permitted to receive referrals in your jurisdiction
You will comply with all federal, state, provincial, and local laws, including real estate, advertising, privacy, and fair housing laws
LodgeNex may request proof of licensure at any time.
Leads may be delivered via live transfer, appointment setting, SMS, email, or other approved methods
Leads are assigned based on your selected service area, availability, and plan
Leads are deemed accepted automatically if not rejected within 24 hours of delivery
LodgeNex reserves the right to reassign leads that are not acknowledged, accepted, or acted upon promptly.
LodgeNex guarantees that leads are:
Verified
Exclusive
Sourced from your assigned service areas
However:
Lead volume is not guaranteed
Market conditions, demand, seasonality, and geography affect lead flow
LodgeNex does not guarantee responsiveness, intent, financial qualification, or conversion
An Agent may reject a lead only if:
Contact details are non-operational
The lead is outside the assigned service area
The lead was a prior client of the Agent (proof required)
Valid rejections will be reviewed and replaced at LodgeNex’s discretion.
Membership fees are charged upfront
Membership fees are non-refundable, except where required by law or explicitly stated in writing
Referral fees apply upon a successful transaction resulting from a LodgeNex lead
Referral fees are due within 14 days of closing and funding
Payments are processed via third-party processors such as Stripe and/or Square. By using our Services, you agree to their applicable terms and policies.
LodgeNex does not store full payment card details.
Billing disputes must be reported within the timeframe specified in your plan
Initiating a chargeback without first notifying LodgeNex constitutes a breach
LodgeNex reserves the right to recover administrative costs, dispute fees, legal fees, and collection costs where permitted by law
Except as explicitly stated in writing:
LodgeNex does not guarantee transaction success
Refunds are not issued for lack of closings, commission dissatisfaction, or subjective lead quality
Memberships renew automatically unless canceled in writing
Either party may terminate with written notice as outlined in your plan
Termination does not affect referral fees owed for accepted leads
LodgeNex may suspend or terminate Services immediately for fraud, abuse, non-payment, or legal non-compliance.
You agree to:
Act professionally and ethically
Comply with Fair Housing, anti-discrimination, and advertising laws
Not misrepresent LodgeNex or its Services
Not engage in illegal, deceptive, or unethical conduct
All lead data, methods, pricing, and business processes are confidential.
You may not share, resell, or distribute leads or proprietary information.
All LodgeNex content, branding, systems, and materials are owned by LodgeNex LLC.
No license is granted except for limited use in connection with the Services.
Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and LodgeNex.
Services are provided “as is” and “as available.”
LodgeNex disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law:
LodgeNex is not liable for indirect, incidental, special, or consequential damages
Total liability shall not exceed the fees paid to LodgeNex in the preceding 12 months
You agree to indemnify and hold LodgeNex harmless from claims, damages, losses, liabilities, and legal fees arising from:
Your conduct
Your communications with leads
Your violation of laws or these Terms
All disputes shall be resolved by binding arbitration under the rules of the American Arbitration Association.
Governing law: State of Wyoming
No class actions permitted
Arbitration shall be conducted individually
LodgeNex may update these Terms at any time.
Continued use of the Services constitutes acceptance of revised Terms.
LodgeNex LLC
Wyoming, United States
